Quality Management Handbook

Description: A QM handbook describes detailed processes and procedures within a company to ensure that quality standards are met. These processes need to be regularly updated and reviewed.

Application:

• Central Management: Processes are created, managed, and go through an approval process centrally to ensure they meet quality standards.

• Excerpts: After approval, the processes are embedded as excerpts into the relevant areas and departments.

• Timeliness: Any changes to the central process document are automatically updated on all pages using the excerpt. This ensures that all departments always use the most current and audit-ready content.

User How-To-Article

1. Create a Central Process Document:

   • Create a new Confluence page titled "QM Handbook".

   • Define the processes and procedures. Use headings and sections to organize the content.

2. Create Excerpts:

   • Highlight the text or section you want to reuse and click on the "+" icon in the toolbar.

   • Select "Multiexcerpt" from the macro list.

   • Name the excerpt (e.g., "Process A").

   • Categorize your excerpts for better usability and handling

3. Set Up an Approval Process:

   • Add a workflow plugin or use Confluence's built-in approval capabilities to set up an approval process for the QM Handbook.

4. Embed Excerpts in Relevant Areas:

   • Navigate to the target page where the excerpt should be displayed.

   • Click on the "+" icon, select "Multiexcerpt Include", and choose the relevant excerpt (e.g., "Process A").

   • The latest version of the excerpt will always be displayed on the target page.

5. Update and Maintain:

   • Any updates to the central process document will automatically reflect on all pages where the excerpt is included, ensuring consistency and avoiding version conflicts.